Returns & Exchanges
At Katana, we stand by the craftsmanship of our apparel and offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit wasn't perfect or you've changed your mind, we are committed to ensuring your shopping experience remains sharp and effortless.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original Katana box or similar protective packaging, ensuring all original tags remain attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.